Delivery Info

Standard Delivery

All standard deliveries are between 3-6 working days delivery, on our busy periods. Where deliveries will be the latter and sometimes beyond, our sales team will contact you via email regarding delivery the day before it is due. Deliveries are made approximately between the hours of 8am and 6pm.

The cost of the service is dependent on weight and location, here is an example of the standard costs to deliver over most of the UK mainland by weight.

From zero to 25 kg £12.25 plus vat
From 25kg to 42kg. £20.25 plus vat
From 43kg to 66kg  £27.45 plus vat
From 67kg to 90kg  £35.45 plus vat
From 91kg to 110kg £43 plus vat
And from 110kg to 150kg £48.25 plus vat
Standard before noon £5 plus vat
Express plus additional £12.40 plus vat
Express before 12am additional £17.40 plus vat
Saturday additional £25 plus vat
Orders over £500.00 will be free to post.
Supplemental charges will be made to postcodes in:
Isle of Wight: £8.00
Anglesey: £2.00
Cornwall: £2.00
Dyfed: £2.00
Gwynedd: £2.00
Powys: £2.00
Scotish Highlands: £22.50
Industrial Scotland: £2.50
London: £1.00
All charges will be calculated on checkout and will be dependent on post code location for complete pricing.

Express Delivery

Our Express Delivery service provides delivery within 2 working days. Deliveries are made approximately between the hours of 8am and 6pm.

There will be an additional charge for this service please call or email.

When your order is placed before 12pm between Monday and Thursday, your order will be processed the next day and dispatched that day for delivery the following day. When your order is placed after 12pm between Monday and Thursday, your order will be processed the second day and dispatched on the second day for delivery the following day. Any orders placed before 12pm on a Friday will be delivered the following Tuesday. All bookings made on a Friday (after 12pm), Saturday or Sunday will be processed on the following Monday for delivery on the Wednesday.

If you have any questions regarding delivery please feel free to give us a call. Our sales team will contact you via email regarding delivery the day before it is due.

Saturday Delivery

Our Saturday Delivery service provides delivery on a Saturday between 3-9 working days from receipt of order. Deliveries are made approximately between the hours of 8am and 6pm.

There will be an additional cost of this service please call or email.

Bank Holidays

Any express day orders placed on bank holidays may not be honoured due to transport providers being off at this time. ( please call or email for further info)

 

Delivery Considerations

All delivery services could be made by a small lorry or a van so it is assumed that the delivery address will be accessible. If there is likely to be a problem, e.g. the road is subject to a vehicle weight or width restriction, it is within a “Red route” or there are any time zone restrictions please inform us at the time of the order to discuss alternative delivery options.
All the delivery methods are made to kerb side due to insurance guidelines so please arrange for adequate help to carry goods into your property. We will require a person over the age of 18 to sign for goods as proof of receipt. Although we recommend you sign for your own goods, it is not required that the signature be from the specified recipient.
Please be aware that we only deliver to UK mainland addresses, unfortunately we are unable to deliver to Northern Ireland, Scottish Islands, Isle of Scilly, Jersey, Guernsey and BFPO (British Forces Post Office) addresses.

We cannot except returns, replace or refund goods that are signed for and excepted by the customer on delivery, if goods are damaged in any way, please refuse delivery if this is the case.

Delivery Terms and Conditions

All our delivery methods require a signature on delivery, we cannot always confirm the exact delivery time, deliveries are typically made between 8am-6pm, when your goods are delivered please ensure to check the condition of your purchase and sign if you are 100% satisfied.  If your goods arrive damaged, then please make sure to note that they are damaged when accepting the delivery and contact our sales office on 0121 389-0232 and we will make sure to resolve any disputes quickly as possible.  If your order is damaged, please let us know within 48 hours in order to make a claim.
All deliveries that are made without a signature are done so at the risk of the buyer, we cannot process any claim with our delivery company for damages without a signature on delivery.  If you do not advise us that you will not be in and no alternative arrangements have been made, the goods will be left without a signature in a safe place, (we will not be held responsible for any loss or damages in this instance).
Coronavirus (COVID-19) : Due to the current coronavirus outbreak deliveries may take longer than stated on our website. Sorry for the inconvenience.
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